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Ronan Asked :

30-05-2021 Customer Satisfaction

Q. The customer needs that keep a company in the market are called ___________

A. Performance Needs
B. Basic Needs
C. Excitement Needs
D. Excess Needs


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Dapzoi Verified
Commented on 2021-05-30 13:50:10 (IST)
Answer: A

Explanation: Performance needs are the customer needs that keep a company in the market. For example, customers would be willing to pay more for a building in an earthquake-prone area that offers greater preparedness in case an earthquake occurs.