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Ronan Asked :

30-05-2021 Customer Satisfaction

Q. Who among the following do not fall under the category of External Customers?

A. Purchasers
B. Merchants
C. Hidden Customers
D. Quality Management Unit of a Company


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Dapzoi Verified
Commented on 2021-05-30 13:48:57 (IST)
Answer: D

Explanation: Purchasers, Merchants and Hidden Customers fall under the category of External Customers. Quality Management Unit of a Company can be considered to be an Internal Customer.