Quality Gurus - Crosby MCQs : This section focuses on the "Quality Gurus - Crosby". These Multiple Choice Questions (MCQs) should be practiced to improve the Quality Gurus - Crosby skills required for various interviews (campus interview, walk-in interview, company interview), placement, entrance exam and other competitive examinations.
Question 1
According to Crosby’s First Absolute of Quality, quality is _______ to requirements, not goodness.
A. Conformance
B. Negligence
C. Carelessness
D. Betrayal
Question 2
According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by obstacle reporting?
A. To communicate to management about obstacles employees’ face in attaining quality improvement
B. To report about the no of steps employees’ climb on their way to office
C. To write an article on the topic ‘Obstacle’
D. To write an essay on the topic ‘Obstacle’
Question 3
According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by QITs?
A. Quality Injustice Teams
B. Quality Inspection Teams
C. Quality Injection Teams
D. Quality Improvement Teams
Question 4
According to Crosby’s Quality Vaccine, ‘Integrity’ refers to the need for treating quality seriously throughout the whole business organization from top to bottom. The future of the company will be judged on the performance on quality.
A. TRUE
B. FALSE
Question 5
According to Crosby’s Quality Vaccine, ‘Systems’ refers to the need for maintaining appropriate measures and systems for quality costs, education, quality, performance, review, improvement, and customer satisfaction.
A. TRUE
B. FALSE
Question 6
According to Crosby’s Second Absolute of Quality, quality is achieved by _______not appraisal.
A. Prevention
B. Inspection
C. Suspension
D. Retention
Question 7
According to Crosby’s Third Absolute of Quality, quality has a performance standard of ________not acceptable quality levels.
A. Zero defects
B. Five defects
C. Nine defects
D. Two defects
Question 8
Which among the following does not belong to the five sections of Crosby’s Quality Vaccine?
A. Communication
B. Operations
C. Policies
D. Conformance
Question 9
Which among the following is not a contribution made by Crosby?
A. Quality is Free
B. Quality without Tears
C. Let’s Talk Quality and Leading: The Art of Becoming an Executive
D. Quality Planning and Analysis
Question 10
Which among the following is not a contribution made by Crosby?
A. Four Absolutes of Quality
B. Fourteen Steps for Quality Improvement
C. Quality Vaccine
D. Quality Trilogy
Question 11
Which of the following does not belong to Crosby’s Fourteen Steps for Quality Improvement?
A. Establish quality measurements
B. Establish a zero defect committee and program
C. Hold a zero defects day
D. Create constancy of purpose towards improvement of product and service.